Monitor Activity: See who’s most active on your home network and when Voice Control: Say "show me devices" into the X1 voice remote and see results on the biggest screen in the home Pause With A Tap: Instantly pause Wi-Fi access on your home network, by device or user Text Alerts: Receive alerts when new devices join your home network Who’s Using What: Create personal profiles and assign devices to individual family members Name & Organize: See all connected devices and give nicknames for easy referenceĮasy-To-Use Tools: Set parental controls and bedtime schedules for any family member on the home Wi-Fi network Manage On Any Device: Take control with easy-to-use apps, the web, and X1 voice remoteįind My Password: View and modify Wi-Fi names and passwords Instant Setup: Simple, easy setup of Xfinity Internet service and home Wi-Fi With this unprecedented level of Wi-Fi usage and connected device ownership, xFi simplifies the home network experience and provides many consumer benefits, including: This year, 86 percent of in-home broadband use will travel over Wi-Fi, and by 2020 Americans will have an average of 50 Wi-Fi connected devices in their homes. xFi is now available to the 10 million Xfinity Internet customers with a compatible Xfinity WiFi device - the xFi Wireless Gateway or the xFi Advanced Gateway - and comes at no extra cost.
COMCAST XF DOWNLOAD
To get started, customers simply need to visit or download the xFi app (for iOS and Android).
COMCAST XF TV
The xFi experience can be controlled via a mobile app, website and on the TV with the X1 voice remote. xFi gives customers unprecedented visibility and control over one of the most important technologies in their home. So on that front at least, good job, Xfinity.Comcast today launched Xfinity xFi, a new and personalized Wi-Fi experience that provides a simple digital dashboard for customers to set up their home Wi-Fi network, find their password, see what devices are connected, troubleshoot issues, set parental controls and even pause Wi-Fi access on their home network during dinner or bedtime. It ranks alright in most categories, and it’s number one in user experience. This actually seems to be working, because despite the lingering reputation, Xfinity has improved steadily in our customer satisfaction surveys.
The claim that Comcast created Xfinity to try to erase the negative press was never verified, and the company has promised to improve its customer service across the board. In fact, there’s a pretty thriving online community built around the “Comcast sucks” catchphrase.
Comcast’s reputation for horrendous customer service is pretty well known. Second, there was some concern that Comcast undertook the rebranding in an attempt to move away from the negative image associated with the Comcast brand. If anything, it seemed to confuse consumers more than clarify things for them. There is still an unfortunate amount of cross-branding (like the “Comcast Xfinity” references you’ll occasionally see), and most people don’t seem to know the difference between the two.Īlthough it’s been eight years and things have generally settled down, there was initially some controversy around the rebrand.
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